Fios Router Please Try Again Later
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For years, my family had a bundled bundle with Verizon Fios that included cable, VOIP and cyberspace. Only as my family'south watching habits turned to streaming, information technology was rare when nosotros turned on the cable box. At the same time, Verizon's costs have continued to escalate, including the ridiculous fees they tacked on to our already loftier bill. So, nosotros fabricated the decision it was time to cutting the cord and move to an internet-only plan (we have been very happy with Verizon's cyberspace service). Withal, when I called Verizon to movement to internet-merely, I found that those plans would now include a new fee – a $12 a month router rental charge. That's an outrageous amount to "rent" a router, especially one I've already had for years.
Could I use my own router? The Verizon cancellation department representative sounded surprised when I asked her and told me that if I used my own router, they wouldn't be able to offer support if something went incorrect. Given that I've never needed support for a router – always – that was a chance I was willing to have. Also, using my own router would enable me to upgrade to a newer mesh wireless organization in my home for far less than it would have cost me with Verizon equipment, so my kids' bedrooms would finally go a WiFi signal.
Non surprisingly, instructions from Verizon on how to use your own router weren't bachelor on its main support site. A quick search on Google, though, turned up helpful communication from Verizon's community forums and other sites confirming that using your own router with Verizon Fios is both possible and easy to practise. Some of the steps are somewhat "technical," but yous don't demand to be a techie to follow them. Annotation: using your own router is only viable for people who merely use Fios for internet service. If y'all yet have Tv or VOIP service with Fios, replacing the Verizon router is a more complex procedure, and you may lose some features of your TV and VOIP.
Step 1 – Purchase a new router to supersede your existing Fios router
If you lot already have an old router sitting effectually, you lot tin can utilize it, just this may be a good time to upgrade for faster WiFi speed and amend security. Ideally, you volition desire a router that offers gigabit WiFi speeds (though 100 Mbps should be fine for most people), and WPA2 encryption is a must – Practise Non employ an one-time router that simply offers WEP encryption.
When buying a new router, any electric current router from a major manufacturer should exist fine. The TP-Link Archer A10 would exist a solid choice (around $120 on Amazon). And our friends at Tom's Guide recommend the TP-Link Archer A7 (around $65 on Amazon) if yous're looking for a cheaper option.
There's no shortage of WiFi mesh systems, either. I set up my network up using Eero Pro with two mesh "beacons," which I had been provided for testing. Information technology works great, but is pricey (retails for $399) and is overkill for apartments or smaller homes. Eero has less expensive choices (starting at nether $100 on Amazon), or you could become with a system from Nest WiFi (starting under $200 on Amazon). Each of these also has the advantage of beingness relatively attractive, as far as WiFi equipment goes. At that place's also the option to go with a WiFi range extender, which offers fewer features than a mesh system only comes in at a lower cost.
You lot will likewise need an Ethernet cable to connect your new router to the Verizon ONT (Optical Network Terminal) in your house. Get an cheap one on Amazon or your local Best Purchase. You will need a length appropriate to reach from your ONT box to your router.
If your ONT is already connected to your router using Ethernet, you lot'll simply use the existing cable and go on to Step 4.
Step 2 – Connect your existing Fios router to your ONT via Ethernet
Skip this step if your ONT is already connected to your router using Ethernet.
In a later step, nosotros're going to switch the net output on your ONT from coax to Ethernet. To prepare for that, connect an Ethernet cable from the Ethernet output on your ONT to the WAN port on your Verizon router. The ONT box will look like one of these:
Verizon Fios ONT boxes from the left: Arris 100 GI4, Nokia 211, Tellabs 612
Go out the coax cable plugged in, for at present, so yous still have net on your router.
Stride iii – Call Verizon technical support to switch your ONT from coax to Ethernet
Skip this step if your ONT is already continued to your router using Ethernet.
Call Verizon's support number 1-800-VERIZON (i-800-837-4966) and follow the prompts to go to internet technical back up. In one case you get a existent person on the line, let them know that you want to switch your ONT from coax to Ethernet so y'all can use your own router. When I called, the agent knew exactly what I needed and completed the request speedily (it will take a few minutes for the switch to go through). Your router should automatically pick upwards the Ethernet bespeak. While yous accept the agent on the line, verify this by unscrewing the coax cable from the router and brand sure y'all still have internet admission past opening a website on a laptop or phone (in airplane manner) connected to your WiFi network.
Step 4 – Release the IP address on your Fios router
Releasing your IP address from your existing Fios router allows the ONT box to assign the right IP address to your new router when you plug information technology in. According to the Fios technical support rep, this should happen automatically afterward a brusque period of time, just y'all might besides practice it manually just to make sure. To manually release your IP address, follow these steps:
- Log into your router settings either by typing https://192.168.1.one or by going to myfiosgateway.com (method depends on what blazon of router you lot have) and inbound your countersign. This data volition be in the sticker attached to your router.
- Click on My Network at the peak of the page, then Network Connections from the left carte du jour.
- Click where it says Broadband Connection (Ethernet/Coax)
- On the Broadband Connections Properties page, click Settings at the bottom.
- Scroll down and click Release under DHCP Lease. Then hitting apply changes.
Footstep v - Factory reset your Verizon Router
Your Fios router has various types of personal data saved on it – the name of your WiFi network, your WiFi network password info, the MAC addresses of each device that connected to the router, etc. You will desire to blow that abroad before returning it to Verizon past factory resetting the router.
There are two ways to reset your router. The easiest is to press and hold the red Reset button on the dorsum of your router for at least 3 seconds. The second manner is in your router settings. Log into your router, as above, and become to Avant-garde > Save & Restore > Restore Options > Restore Factory Defaults and select "Out of Box settings" in the dropdown card. Then click the Restore configuration button.
One time the router has been successfully reset, the login page for the Outset Time Like shooting fish in a barrel Setup Wizard will display. You can at present remove the Ethernet cable from your router, unplug it and pack information technology upwardly for return.
Step six – Connect and gear up your new router
Take the Ethernet cable out of your Fios router and plug it into your new router's Ethernet input jack (could exist labeled input, WAN, or something else that should be specified in the setup instructions), then turn on your router. The router should automatically detect the incoming signal from your ONT box and continue with the setup procedure. The process will vary by manufacturer and model, and by whether you take a standalone router or a mesh WiFi arrangement, though information technology should be very straightforward. If all is expert, then you can take that old router dorsum to Verizon.
Footstep 7 – Render your equipment to Verizon
One time y'all elect to go with your own router, you take 30 days to return your Fios router to Verizon, or they will charge you a rental fee. Make sure you render the power cord along with the router. And get a receipt from the store confirming that your equipment has been returned.
How did the process go for yous? Permit me know in the comments, and if you're having whatever difficulties, we'll see if we can help out. And if you're having problems with getting decent WiFi in some areas of your home, read our tips for getting meliorate WiFi and faster streaming.
[Image credit: Techlicious/Verizon]
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